Please feel free to leave us your comments and feedback, we really enjoy hearing from our customers! This Post Has 36 Comments Lou R 8 Nov 2018 Reply Great work since being stationed here, I was a little worried who would service my APR Stage 2 S4, Shad and Allison give you the impression they really care about their customers, and that speaks volumes. I am glad to be your customer. David Hammond 3 Aug 2018 Reply I have been doing business with Shad and Allison for my Passat and my Highlander for many years. It is a pleasure to be known, recognized and remembered each time I need service. They are a shining example of honesty, integrity and competence. They invest the time and interest in my vehicles and have saved us a lot of money and worry versus other repair facilities. Their premises are spotless and extremely well organized. I would offer that they should be the poster people for how a business should be operated. Lindsey Cope 7 Mar 2018 Reply Shad and Allison are top notch in every way. Service was excellent, friendy, honest, and timely. I received updates while they explored the problems with my two volkswagons and they even sent videos and pictures of the problems. All problems are now gone and I couldn’t be happier with the results. My father was so impressed with their work that he drove his VW 4 hours to Lexington to have Shad check out his car. I HIGHLY recommend Das Autohaus! Jane Kingsland 5 Oct 2017 Reply I had a great experience here! They were extremely efficient and kept me notified about the process of fixing my Jetta from start to finish. Thank you to Allison & Shad for all you did to make this process easy! 🙂 Bryan Catoe 26 May 2017 Reply This was the best experience I have ever had with repair work on a car. I was kept informed of the progress during the repair; the explanation of what was needed was very concise. They are very friendly and VERY competent. I will need a timing chain/belt replacement soon on my 2012 Jetta TDI and will be certainly going back to Autohaus. Highly recommend them to anyone who truly cares about their car! Jim allen 31 Mar 2017 Reply Best place I have found. Keeping informed; do quality work at fair price. I will never go any place else! George Bedenbaugh 17 Mar 2017 Reply Shad and Allison are very thorough and skilled at what they do. I highly recommend Das Autohaus. Roger B 26 Oct 2016 Reply I’ll keep this comment short and sweet I have finally found myself a VW mechanic!!!! Chris L. 19 May 2016 Reply Excellent service and a great alternative to dealer shops. If you’re looking for dependable, honest and thorough service, this is the place. As others have said, it’s worth the drive. Diane & Leon Roden 5 May 2016 Reply We CANNOT say enough Great things about Shad and Allison! After 17 year living and serving in Germany, moving back stateside was a worry in itself, but we all know the headache of finding good honest people that actually care about the people they serve and the quality of work they give out! Our first experience was taking our VW to the dealer….. Well let’s just say that nightmare was real!!! Never again I SAY NEVER will we go there again!! We just happened along Shad and Allison’s shop while driving and said let’s stop there. You can tell a good mechanic by the way he keeps his shop, Shad’s is neat, clean and organized. Allison greets you with a friendly face and hospitality. This team will steer you in an honest cost effective direction with your car care that will (unlike many other car shops) leave you feeling like you were the customer and not the victim. Excellent!!!! I would recommend them to my family and friends without hesitation. Das Autohaus 9 May 2016 Reply Thank you both for your kind words ! We are SO excited that you found us and look forward to being your “Go To” shop for many years to come ! Greg Porr 20 Apr 2016 Reply I can’t think of any other service company (not just automobile service) where I’ve consistently been treated this well. Shad and Allison make you feel like friends rather than just customers. Das Autohaus 9 May 2016 Reply Thank you, Greg, for letting us take care of you and your GTI !! Melanie 8 Jun 2015 Reply Allison and Shad are extremely knowledgeable, easy to talk to and explained everything well especially to a non-car person like me. My Audi was having many problems, and they were all solved with a new battery.The shop and the office were spotless as well. I’ll be back! Das Autohaus 9 Jun 2015 Reply Thank you, Melanie……we are so glad that you found us ! Hope that you and your Audi are doing well. Tim Lorentz 1 May 2015 Reply Shad and Allison run a top notch business. Honest and reliable. Price is about one half the price quoted at dealer. Service was dealer quality. This is the first time my Passat TDI has not been serviced by a dealer. I will have all future service done by Das Autohaus. Das Autohaus 4 May 2015 Reply Tim – Thank you so much for your kind words and for allowing us to service your TDI. We really appreciate your business !!! Chase W. Nelson 13 Feb 2014 Reply Their quality and service were truly exceptional. My 2000 Volkwagen Jetta was having shifting issues (turned out to be a bad clutch). I took it to Import Specialties in Columbia, where they kept it for 4 days only to tell me they couldn’t detect any problems, charging me $79. There were clearly problems, and I next took it to Das Autohaus. Within a short 1-2 hours, they diagnosed and explained the problem, and also found that the transmission fluid was diluted (this was somehow missed by Import Specialties in 4 days’ time). They both replaced this fluid and topped off my oil for free, charging me only for the diagnosis labor time (also ~$79). When I brought it back for the repair, they made an effort to *show* me the car and explain the problems, including pictures to document what they’d done. Despite being young, a student, and northerner, I was treated with great respect. I would never hesitate to bring my VW back for servicing. My only complaint is their distance from downtown Columbia, where I live. Greg Porr 28 Jan 2014 Reply I’ve never had a better auto service experience than I did today with Shad and Allison. Simply remarkable how well they treat their customers and their cars. Allison gave me a ride back to work in the morning and picked me up at the end of the day. Shad went above & beyond in his work, and it was clear that he enjoyed explaining to me what he did and why the car had the various symptoms that were occurring.I had been consideing selling my car (2006 VW GTI) due to the fact that it’s starting to have more problems within the past year. However, now that I know the best place to take it, I’m likely going to keep it a while longer.It’s so good to see all the consistently reviews here and on other websites. Mike W 3 Oct 2013 Reply Shad did the 80K timing belt, H2O pump, etc change out on our 2006 Jetta TDI. Great job! and at a fair price. Many thanks for the helpful info concerning changing the brake fluid change and diesel fuel filter change for the DIY as I am. Most persons performing repairs and service will not offer much technical information or how it do concerning your vehicle. These guys are great! I would definitely recommend Das Autohaus for VW repair and service. Sean May 13 Jun 2013 Reply Just talked to Shad and Allison about an Audi I am looking to buy. They were extremely helpful and obviously care a great deal about their customers and the cars they work on. They are a class act, and I would strongly recommend them! Tom Lopez 5 Apr 2013 Reply Shad and Allison are awesome. Just had a major repair done there of our 2006 VW Passat. Car now runs perfect and at a fair price. Shad is the MAN! Eleanor 6 Feb 2013 Reply I have had wonderful experiences with Das Autohaus. I was happy with the service and cost of services for my Jetta. Allison and Shad are fantastic! Everything was explained to me in a way I could understand and they didn’t try to sell me anything that wasn’t necessary. They are running an honest business and I can’t imagine going anywhere else. Kathy 31 Jan 2013 Reply I agree with others who mentioned Shad’s ability and willingness to fully explain the work required for my car, and he is truly interested in keeping costs down without compromising quality. But the reason I will always stay with Das Autohaus is, simply put, I have very little knowledge or interest in the specifics of keeping my car running at an optimal level. I just want it to happen! I trust Shad to make it happen! He has enough enthusiasm about what he does for both of us!! He keeps meticulous records and has an incredible memory for what has been done and needs to be watched on my 2006 Nissan Murano. I don’t have to remember or fully educate myself on the mechanics of my car because I trust that he does that for me. I highly recommend him to anyone in the Lexington / Columbia area. Jason Wooten 7 Jan 2013 Reply I had an outstanding experience with Shad and Allison recently during a project to change brakes, rotor and some suspension work on my car. They are a caring and professional in their approach and took time to discuss in detail any question I posed to them around what type of components and set up would work best for my 2008 Audi A6. I will use them for any future work and would also suggest that anyone who is interested in a shop who will treat your car as if it were their own, to do the same. Great job guys! You have a customer for life now. Susan 8 May 2012 Reply Das Autohas is a professional, service-oriented business. They have worked on our Acura, Mercedez and Toyota Four Runner with excellent results and very competitive pricing. I highly recommend Shad and his team at Das Autohas and will continue to bring my business to them. Shad takes the time to research your issues and discuss with you all options available. Our cars are running great and I trust Shad’s expertise and advice. David Wall 25 Apr 2012 Reply I brought my 2001 Audi A6 to Das Autohaus and can honestly say that I received the best service at the best price that I have ever encountered. Shad took time to explain our problem and what needed to be done to fix it. He answered all of our questions patiently and gave us answers that us non-mechanics could understand. Our car is running great and it was repaired for way less than what the dealership would have charged. I would give my highest recommendation to Das Autohaus and will certainly be a repeat customer. Kristy 4 Apr 2012 Reply My husband and I just love Das Autohaus! Shad actually takes time to explain the work which needs to be done and he even shows us how to do things ourselves. (Shad speaks to us in clear terms that a non-mechanic can understand.) We love the quality work he does; how he is there when needed and he is always conscious of our budget needs. Amanda 29 Mar 2012 Reply I LOVE this place! Shad is the best- he services my VW at the best price around and tells me what he’s doing along the way. I recommend Das Autohaus to everyone. Rebecca Grady 27 Mar 2012 Reply I recommend Das Autohaus to everyone; I’m so grateful for the help and hard work they have done for me. It was a lucky day when DA opened on Two Notch Road, Lexington. Thank You for your service; I will be back. Annette Boston 23 Mar 2012 Reply The most honest and hardworking mechanic I’v ever met, thank you for all your hard work and help! You got a customer for life. Cindy Kidd 23 Mar 2012 Reply I am so fortunate to have Das Autohaus work on my domestic vehicles. I trust the mechanics there with all of my car car needs. They will not take advantage of you and they treat your car as if it were their own! You won’t have any repairs suggested that are not necessary. They respect my wallet! I love that! I’ve referred family members to the because they are so good at what they do.Quality service and respect for my wallet =Das Autohaus Noreen Ebrahim 20 Mar 2012 Reply This is truly a reputable business. I am so fortunate to have made that 1st phone call. Shad is a top-notch mechanic and an honest hard working individual. The repairs that he has made on my daughter’s 2001 Honda CRV will allow her to safely go off to college and drive this vehicle for many years to come. I have entrusted him with my other daughter’s car as well, a 2003 VW Beetle, which will surely get her past her college days and longer.I highly recommend this repair shop to everyone and anyone that is in need of a mechanic. Do not hesitate to call, I promise you won’t be disappointed. Roy Watford 12 Mar 2012 Reply Das Autohaus did a wonderful job on my 2007 Honda CRV Air Conditioning repair. They were prompt and priced very fair! I will not hesitate to return with whatever issue I may come across and I do tell everyone about them! Chad Paynter 21 Feb 2012 Reply Great Place to have your biggest investment serviced or repaired. Best place to have any VW worked on!!! I’m grateful to have found this shop to do business with. I always tell other VW drivers where to take their car for service. Launch83 11 Feb 2012 Reply These guys are great!They offer a wonderful service, both knowledgable and friendly. I would highly recommend them to anyone in the Lexington, SC area.Chris.Leave a Reply to Tom Lopez Cancel replyCommentEnter your name or usernameEnter your emailEnter your website URL (optional) Save my name, email, and website in this browser for the next time I comment.